Deskhero for Shopify

Deskhero

Tailored responses from past tickets and internal data

Developer
View on App Store

Rating

5.0

feedback

1

Reviews

chart

#14,537

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    100%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Deskhero is a Shopify App that provides tailored responses from past tickets and internal data, enriching support replies with real-time store order data. The app automatically surfaces customer orders, fulfillment statuses, and tracking IDs inside Deskhero, making it easier for merchants to provide efficient customer support. Additionally, a sidebar widget displays key customer information like past orders and total spent, enhancing the speed and accuracy of support interactions.

Rating Breakdown

  • 5
    100% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (1)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 16, 2025

Smidigt verktyg som underlättar vår ärendehantering. vi vill inte ha chatbotar på vår sida och med detta verktyget får vi fördelarna med en chatbot men det personliga i ett riktigt mailsvar, appen gör jobbet åt oss med att leta upp all bakomliggande fakta och presentera ett föreslaget proffsigt svar till kunden vi kan skicka.

Using app

43 minutes

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more