DeskMoz ‑24x7 Live Chat Agents for Shopify

DeskMoz ‑24x7 Live Chat Agents

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents.
Rating
5.0
Feedback
2
Reviews
Chart
#13,489
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are very positive overall, with both merchants praising the app’s professional customer support and the sense that the support team works closely with their staff. Reviewers describe the service as a real solution for delivering high-quality support, and one merchant even refers to the support team as “new colleagues,” suggesting strong collaboration and trust. Another positive point is that the agents seem to understand the business and its visitors well, which implies the app helps provide more personalized and effective customer assistance. There are no clear negative comments in these reviews. The only implied limitation is that the app is being evaluated mainly through the quality of support rather than broader features, so the feedback focuses heavily on service experience. Overall, the sentiment is strongly favorable, with users recommending the app for businesses looking for professional, responsive support that integrates well with their team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 50%
Less than a day 0%
Less than a month 50%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
May 10, 2020

I think it is the only real solution to have real, professional support, which works in synergy with our staff. We are fully satisfied with the APP, the support and the new colleagues. Try it

Store Using app Total reviews Average rating
5 / 5 Share
March 20, 2020

This app is delivering the pro customer support to assist me. Chataffy agents support seems to understand my business and visitors really well.

Store Using app Total reviews Average rating
AlansiHouse 7 minutes 9 5.0

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