Desku: Leading AI Chatbot for Shopify

Desku: Leading AI Chatbot

Automate customer service & boost sales with Desku AI Chatbot.

Rating

4.9

feedback

5

Reviews

chart

#15,017

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    20%

Reviews Summary

Desku is highly praised for its AI customer service features, including AI chatbots, real-time translation, and automated responses. Users appreciate the platform's ease of use and the efficiency it brings to customer service. The order management system is highlighted as user-friendly and top-notch. However, there are occasional mentions of minor glitches that can affect the user experience. Despite this, the responsive support team is commended for addressing issues promptly.

Highlights

AI customer service features like chatbots and real-time translation
Ease of use and efficiency in customer service
Order management system
Responsive support team
Occasional glitches

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    20% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 26, 2024

Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!

Store

Brandy

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2024

Desku is easy to use and has made our customer service more efficient. The automated responses and AI Ticket management are fantastic. A must-have for online stores!

Using app

2 days

Total reviews

5

Average rating

5.0

4 / 5 Share

June 25, 2024

Works well. Can be a bit glitchy but their support is very easy to use and issues are addressed promptly.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thankyou for your review, We have improved system drastically and glad its working well now.

All reviews

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