Desku ‑ AI Customer Service
AI-Powered Customer Service Software for Shopify - Desku
Rating
4.9
feedback
9
chart
#2,809
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
67%
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More than a year
11%
Reviews Summary
Desku is highly praised by users for its AI customer service capabilities, user-friendly platform, efficient order management features, and helpful support team. Customers appreciate the ease of use, automated responses, and real-time translation for global customers. The app is commended for improving customer support and providing all necessary customer details instantly. However, there are occasional glitches reported, but the prompt support team addresses issues quickly. Overall, Desku is recommended for online stores looking to enhance their customer service experience and streamline order management processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 26, 2024
Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.
Aug. 7, 2024
We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!
Aug. 4, 2024
We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!
July 25, 2024
Desku has improved our customer support. The AI CoPilot gives us all the info we need quickly. It's also great for managing orders. Highly recommend!
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