Desku ‑ AI Chatbot + ChatGPT for Shopify

Desku ‑ AI Chatbot + ChatGPT

ChatGPT powered AI chatbot For 5-Star Customer Experience

Rating

4.2

feedback

3

Reviews

chart

#9,072

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

Desku is highly praised for its excellent customer support, good email deliverability, polished UI, and professional look. Users appreciate the integrated chatbot feature and the convenience of having all communication in one place. Regular upgrades are also a highlight, enhancing the overall experience for merchants.

Highlights

Excellent customer support and quick assistance from the team
Good email deliverability and polished UI
Integrated chatbot feature for enhanced communication
Convenience of having all communication in one place
Regular upgrades improving the app functionality

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    33% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 25, 2024

Works well. Can be a bit glitchy but their support is very easy to use and issues are addressed promptly.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 1, 2022

We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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