Desku: Leading AI Chatbot
Automate Customer Support & Boost Sales with Desku AI Chat
Rating
4.9
feedback
9
chart
#3,489
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
67%
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More than a year
11%
Reviews Summary
Desku is highly praised by users for its AI customer service capabilities, user-friendly platform, efficient order management, and helpful support team. Customers appreciate the AI chatbots, real-time translation, and AI CoPilot features that enhance their customer support experience. The app is described as easy to use and has significantly improved the efficiency of customer service for online stores. However, there are occasional mentions of minor glitches that can be addressed promptly by the responsive support team. Overall, Desku is recommended for its polished UI, email deliverability, and continuous upgrades, making it a valuable tool for enhancing customer service in Shopify stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 26, 2024
Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.
Aug. 7, 2024
We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!
Aug. 4, 2024
We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!
July 25, 2024
Desku has improved our customer support. The AI CoPilot gives us all the info we need quickly. It's also great for managing orders. Highly recommend!
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