Desku: Leading AI Chatbot for Shopify

Desku: Leading AI Chatbot

Automate customer service & boost sales with Desku AI Chatbot.
Rating
4.9
Feedback
5
Reviews
Chart
#8,333
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Desku is highly praised for its AI customer service features, including AI chatbots, real-time translation, and automated responses. Users appreciate the platform's ease of use and its ability to enhance customer service efficiency. The order management system is highlighted as user-friendly and top-notch. However, there are occasional glitches reported, although the support team is commended for addressing issues promptly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 20%
Less than a day 0%
Less than a month 60%
Less than a year 0%
More than a year 20%
All reviews
5 / 5 Share
Oct. 26, 2024

Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.

Store Using app Total reviews Average rating
Hathi Masala 4 days 2 5.0
5 / 5 Share
Aug. 7, 2024

We're thrilled with Desku! The AI CoPilot is a fantastic tool for our support team, providing all necessary customer details instantly. The seamless order management within Desku is very user-friendly. Highly recommend this app!

Store Using app Total reviews Average rating
Brandy 30 minutes 5 5.0
5 / 5 Share
Aug. 4, 2024

We love Desku. The AI chatbots and real-time translation help us serve our global customers. The order management features are top-notch, and the support team is always helpful. Highly recommend!

Store Using app Total reviews Average rating
Reckless 11 days 3 5.0
5 / 5 Share
July 25, 2024

Desku is easy to use and has made our customer service more efficient. The automated responses and AI Ticket management are fantastic. A must-have for online stores!

Store Using app Total reviews Average rating
Obuy shop 2 days 5 5.0
4 / 5 Share
June 25, 2024

Works well. Can be a bit glitchy but their support is very easy to use and issues are addressed promptly.

Store Using app Total reviews Average rating
Buzzy Seeds About 2 years 3 4.7
Developer Reply

Thankyou for your review, We have improved system drastically and glad its working well now.

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