Rating
5.0
feedback
2
chart
#11,419
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
Despatch Bay is highly praised by users for its competitive rates, ease of use, and excellent customer service. Users appreciate the seamless integration with their store, making order fulfillment efficient and straightforward. The ability to top up credit balance, generate shipping labels with a few clicks, and receive extra cover for items are highlighted as key benefits. The customer service team, particularly mentioned Tom, is commended for their quick account setup and support. Overall, Despatch Bay is described as a game-changer for businesses, especially small ones, due to its user-friendly interface and cost-effective shipping solutions.
Highlights
Rating Breakdown
All reviews
Aug. 3, 2023
I had no intentions of swapping from my previous courier but due to the rates on offer from Despatch Bay, the extra cover and ability to drop the items off meant I couldn't say no. Tom was quick with getting my account up and running and shipping the labels takes no training, it's simply a case of topping up your credit balance, a few clicks and then you have a label.
April 21, 2023
Despatch Bay has been a game-changer for our business. We absolutely love using it! It’s incredibly easy to link with our store and makes sending out our orders a breeze. Plus, the rates are very competitive, which is important for a small business like ours. And if we ever need any help or support, their customer service team is always on hand to assist us. Overall, we can’t recommend Despatch Bay highly enough!
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