Rating
3.9
feedback
91
chart
#8,930
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
26%
-
Less than a year
51%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects mentioned. On the positive side, many reviewers praised the app's customer service, stating that the support team went above and beyond to help resolve issues and ensure that tests were set up correctly. The app was also described as easy to use and install, with a user-friendly interface. Reviewers appreciated the ability to test different pricing scenarios and found the app helpful in making data-driven decisions. On the negative side, the pricing structure of the app received criticism, with several reviewers stating that the cost per visitor was too high compared to other similar apps. Some reviewers also mentioned limitations in the pricing options, such as not being able to choose specific price points. Overall, the app was seen as valuable and effective, but the pricing model was a common concern among reviewers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 18, 2024
Terrible experience and a complete waste of time. Zero support. App did not work as suggested. I installed it, created my first test and then the app said it would need to be set up manually by the app creators- no problem. I waited 5 days, no response, I dropped a gentle reminder as they probably busy. No reply, I emailed again, no reply. ISo the app is sat there doing nothing and billing starts after 7 days. I uninstalled today and even that was a problem as now legacy code remains on our store. I clicked the clean up code button and it said surprise surprise, there's a problem and we will be in touch to sort out the uninstall. Absolute garbage. DOES NOT WORK.
Jan. 16, 2024
It appears the company is no longer running. I launched a test 14 days ago and it's been in review and not live for all this time (the notice says it takes a few hours to get it running), and have yet to received a reply to chat support as well for the same amount of days.
Jan. 1, 2023
$3.99 per 100 visitors is crazy... Other plugins out there doing the same simple thing for completely free
Hi there, thanks for your feedback. We agree our pricing needs to be updated to be more merchant friendly and we're working on that. We wanted to reach out to you to see how else we can help but we can't find any support tickets from you and it looks like your store isn't active. We'll keep trying!
Dec. 11, 2022
They Charge $3.99 for every 100 visitors!! There are other apps doing the same for $14 with unlimited tests.
Hi Banda Bags team, I'm so sorry you had a sub-par experience with us. We agree that our pricing needs to be updated to be more merchant friendly and we have been working on that. Thanks for sharing this feedback, we take it to heart!
Sept. 2, 2022
Amazing customer service! They went above and beyond to resolve our issues and ensure our test was working correctly
Hi Rosy Soil! We are so happy to have helped you with your price tests! BTW, you helped us. Through learning about your brand, we found you at a local store (Native Poppy, in San Diego). Thank you for helping us keep our plants alive and well!! Shoot us a note if you need help with any more tests!
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