DHL eCommerce
DHL ServicePoints in your shop and track and trace information
Rating
3.1
feedback
3
chart
#2,090
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with some users finding it easy to install and use, while others have encountered issues. One user mentioned that the app works well and is easy to install, with orders in Shopify generating drafts in DHL and automatic tracking. However, another user pointed out limitations such as the inability to create return labels with one click without creating a shipping label, leading to extra costs or manual creation. Additionally, the app sets the notify customer parameter to 0 by default, resulting in customers not receiving shipping notifications, which can lead to complaints.
Highlights
Review RSS Feed
All reviews
Aug. 29, 2025
works ok but not perfect. You can't make return labels with one click without creating a shipping label, you will have a to pay for 2 or create a return label by hand. The app also sets the notify customer parameter on 0, which means that your customers won't get a shipping notification anymore when their order is fulfilled. That is more important than you think, a lot of customers will come and complain about not receiving an update or tracking code.
July 6, 2023
Werkt vaak gewoon goed! Gemakkelijk te installeren. Orders in shopify maakt gelijk drafts aan in DHL. Bij het printen van drafts wordt er ook gelijk automatisch de orders track and trace verwerkt.
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