DHL eCommerce
DHL ServicePoints in your shop and track and trace information
Rating
3.1
feedback
3
chart
#2,240
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App have mixed feedback. One user mentioned that the app works okay but not perfectly. They highlighted an issue where return labels cannot be created with one click without generating a shipping label, leading to extra steps or manual creation. Additionally, the app sets the notify customer parameter to 0, causing customers to not receive shipping notifications, which can result in complaints. On the other hand, another user gave a positive review, mentioning that the app works well and is easy to install. They appreciated that orders in Shopify are immediately converted to drafts in DHL, and the tracking information is automatically processed when printing drafts.
Highlights
Review RSS Feed
All reviews
Aug. 29, 2025
works ok but not perfect. You can't make return labels with one click without creating a shipping label, you will have a to pay for 2 or create a return label by hand. The app also sets the notify customer parameter on 0, which means that your customers won't get a shipping notification anymore when their order is fulfilled. That is more important than you think, a lot of customers will come and complain about not receiving an update or tracking code.
July 6, 2023
Werkt vaak gewoon goed! Gemakkelijk te installeren. Orders in shopify maakt gelijk drafts aan in DHL. Bij het printen van drafts wordt er ook gelijk automatisch de orders track and trace verwerkt.
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