DHL eCommerce for Shopify

DHL eCommerce

DHL ServicePoints in your shop and track and trace information

Developer
View on App Store

Rating

3.1

feedback

3

Reviews

chart

#3,043

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App highlight both positive and negative aspects. Users appreciate the ease of installation and the app's functionality in creating drafts in DHL and automatically processing track and trace information. However, there are concerns raised about the inability to create return labels with one click without creating a shipping label, leading to extra costs or manual work. Additionally, the app sets the notify customer parameter to 0, causing customers to not receive shipping notifications, which can result in complaints about lack of updates or tracking codes.

Highlights

Ease of installation and functionality in creating drafts and processing track and trace information
Inability to create return labels easily and extra costs involved
Issue with notify customer parameter causing customers to not receive shipping notifications

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    33% (1 ratings)
  • 3
    67% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 67% (2)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Nov. 28, 2025

Using app

1 day

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 29, 2025

works ok but not perfect. You can't make return labels with one click without creating a shipping label, you will have a to pay for 2 or create a return label by hand. The app also sets the notify customer parameter on 0, which means that your customers won't get a shipping notification anymore when their order is fulfilled. That is more important than you think, a lot of customers will come and complain about not receiving an update or tracking code.

Using app

24 days

Total reviews

2

Average rating

4.0

4 / 5 Share

July 6, 2023

Werkt vaak gewoon goed! Gemakkelijk te installeren. Orders in shopify maakt gelijk drafts aan in DHL. Bij het printen van drafts wordt er ook gelijk automatisch de orders track and trace verwerkt.

Using app

9 months

Total reviews

1

Average rating

4.0

All reviews

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