Keyideas RingBuilder ‑ Jewelry for Shopify

Keyideas RingBuilder ‑ Jewelry

Include Pendant and Ring Builder Features on Your Jewelry Site

Rating

3.8

feedback

7

Reviews

chart

#6,594

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    0%
  • Less than a year
    71%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional support provided by the team. Customers appreciate the quick responses, attentiveness, and dedication to resolving any issues that arise. The app itself is highly praised for its functionality, ease of use, and rich features like the diamond try-on tool. Users find the navigation seamless, setting markups easy, and the display of diamond information clear. The pricing is considered fair and reasonable, with no essential features hidden behind overpriced tiered plans. However, there is one negative review mentioning that the app is broken and buggy, with issues like nothing loading and changes not being saved.

Highlights

Exceptional customer support
Ease of use and functionality
Fair pricing with rich features
Positive user experience
Technical issues mentioned in one review

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)

Reviews with Text

  • 71% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 16, 2026

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 18, 2025

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 11, 2025

The support from Abhishek and the team has been amazing! We have several complexities in our business setup and the team have been amazing at helping install in a way that works for us. They are attentive and quick to respond and it has been a great experience onboarding with the app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Hands down the best ring builder app we’ve used. We’ve tried a few different diamond/ring builder apps, and this one from Key Ideas stands out by far. The navigation between centre stones and settings is seamless and way more intuitive than other platforms. Setting markups is super easy, and the way diamond information is displayed. Complete with rich product pages makes it easy for customers to understand what they’re buying. There are also a ton of great features built in, like the diamond try-on tool, which really adds value. And to top it all off their support team is fast, helpful and genuinely interested in helping you. Highly recommend for any jeweller trust me take it from someone who built there own ring builder module on a previous site this app is very worth it. They don’t hide essential features behind overpriced tiered plans either. Everything you need is included at a very fair and reasonable price.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 21, 2025

Outstanding App & Exceptional Support! I am extremely happy with this app—it works perfectly and delivers exactly what I need. If any issues or concerns arise, the support team is always ready to assist with prompt and professional help. Their dedication to customer service is truly impressive! I highly recommend this app to anyone looking for a reliable solution. A huge thank you to the team for going the extra mile and always being there to resolve my questions. If I could rate them 20 out of 10, I absolutely would! Keep up the fantastic work!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that the app meets your needs and that our support team could assist you promptly. Your kind words and recommendation mean a lot to us! We’re committed to providing a seamless experience and will continue to go the extra mile for our users. If you ever need anything, we're always here to help. Thanks again for your support—your 20/10 rating made our day!

All reviews

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