All reviews

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 83% (5)
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4 / 5 Share

Sept. 18, 2025

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 11, 2025

The support from Abhishek and the team has been amazing! We have several complexities in our business setup and the team have been amazing at helping install in a way that works for us. They are attentive and quick to respond and it has been a great experience onboarding with the app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Hands down the best ring builder app we’ve used. We’ve tried a few different diamond/ring builder apps, and this one from Key Ideas stands out by far. The navigation between centre stones and settings is seamless and way more intuitive than other platforms. Setting markups is super easy, and the way diamond information is displayed. Complete with rich product pages makes it easy for customers to understand what they’re buying. There are also a ton of great features built in, like the diamond try-on tool, which really adds value. And to top it all off their support team is fast, helpful and genuinely interested in helping you. Highly recommend for any jeweller trust me take it from someone who built there own ring builder module on a previous site this app is very worth it. They don’t hide essential features behind overpriced tiered plans either. Everything you need is included at a very fair and reasonable price.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 21, 2025

Outstanding App & Exceptional Support! I am extremely happy with this app—it works perfectly and delivers exactly what I need. If any issues or concerns arise, the support team is always ready to assist with prompt and professional help. Their dedication to customer service is truly impressive! I highly recommend this app to anyone looking for a reliable solution. A huge thank you to the team for going the extra mile and always being there to resolve my questions. If I could rate them 20 out of 10, I absolutely would! Keep up the fantastic work!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that the app meets your needs and that our support team could assist you promptly. Your kind words and recommendation mean a lot to us! We’re committed to providing a seamless experience and will continue to go the extra mile for our users. If you ever need anything, we're always here to help. Thanks again for your support—your 20/10 rating made our day!

5 / 5 Share

Jan. 30, 2025

The app works good, and if any issues arise, their team responds to emails immediately. Their dedication to helping customers is truly impressive. Highly recommend. Thank you guys

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're delighted that you're enjoying the Diamond Ring Builder app and that our support team could assist you promptly. Our goal is to deliver a seamless "Build Your Own Ring" experience, and we're continuously adding new features that you may find valuable. If you ever need any assistance, we're always here to help. Happy selling!

1 / 5 Share

Feb. 6, 2024

Broken and buggy app. Nothing loads, keeps saying something went wrong. Doesn't save changes either.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience. Our Ring Builder app is designed to work smoothly, but sometimes it may require some guidance for setup. We'd be happy to assist you for free to ensure everything runs perfectly. Please reach out to us, and we'll help you get started!