Dianxiaomi（店小秘）
ERP software for Chinese seller service
Rating
3.0
feedback
13
chart
#1,231
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
8%
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Less than a month
23%
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Less than a year
38%
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More than a year
15%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, some users have found the app to be convenient to use, with smooth operations and good customer service. It has been praised for simplifying the shipping process and reducing order processing times. Additionally, some users appreciate the free basic version of the app and the support for ERP integration. However, there are significant negative aspects highlighted in the reviews. Users have reported hidden charges and lack of pricing transparency, leading to unexpected fees being charged without clear notification. There are also concerns about data security, with instances of suppliers accessing customer data without proper precautions in place. Some users have experienced issues with unreliable agents and poor support, resulting in unfulfilled orders and financial losses. These issues have raised serious concerns about the app's credibility and user protection measures.
Highlights
Review RSS Feed
All reviews
Feb. 20, 2026
I am extremely dissatisfied with this application. The platform was advertised as **free to install and free to use**, which was the primary reason I chose it. However, buried in fine print was a vague disclaimer stating that additional fees *may* apply for accounts managing more than one store — yet **no specific amount was disclosed**. This lack of transparency is not only unprofessional but potentially constitutes **deceptive business practice**. As a result, I was unexpectedly charged **$289 USD** without any prior clear notification or consent. This is particularly frustrating given that I am already paying a separate monthly subscription fee of over **100 RMB** through their ERP system. The cumulative financial impact is significant, and I feel misled on multiple fronts. I strongly urge the development team and customer support to take this matter seriously. Hidden charges with undisclosed amounts are unacceptable and may violate consumer protection regulations. I am formally requesting an **immediate full refund** of the $289 charge, and I reserve the right to escalate this matter through appropriate legal channels if it is not resolved promptly. I sincerely hope this issue is addressed quickly and that the platform improves its **pricing transparency** for the benefit of all users.
Nov. 17, 2025
Even though I deleted this app, my former supplier accessed all my customers' data and is threatening me to misuse this data. Why are there no precautions in this app? I want the account of the user named bob288, who stole my data, to be permanently closed.
July 19, 2025
I’ve been working with a private dropshipping agent , who helps me source directly from 1688/factories, handles quality checks, and ships to Europe/USA within 7–10 days. They also support ERP integration with Shopify and offer all-in-one pricing (no hidden service fees). If you’re looking for more flexibility, better pricing, or faster fulfillment than what this platform offers, feel free to reach out QZ E-Commerce Company Whatsapp : +852 5980 6189
Store
My Store
Using app
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May 26, 2025
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