Dianxiaomi（店小秘）
ERP software for Chinese seller service
Rating
2.1
feedback
11
chart
#3,357
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
27%
-
Less than a year
36%
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More than a year
27%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a combination of positive and negative feedback. One of the main themes in the negative reviews is the lack of transparency regarding fees and potential hidden charges. Users have expressed frustration over unexpected charges and a feeling of being misled. Additionally, there are concerns about data security and privacy, with reports of suppliers accessing customer data without proper precautions in place. On the positive side, some users have found the app easy to use and convenient, with good customer service.
Highlights
Review RSS Feed
All reviews
Feb. 20, 2026
I am extremely dissatisfied with this application. The platform was advertised as **free to install and free to use**, which was the primary reason I chose it. However, buried in fine print was a vague disclaimer stating that additional fees *may* apply for accounts managing more than one store — yet **no specific amount was disclosed**. This lack of transparency is not only unprofessional but potentially constitutes **deceptive business practice**. As a result, I was unexpectedly charged **$289 USD** without any prior clear notification or consent. This is particularly frustrating given that I am already paying a separate monthly subscription fee of over **100 RMB** through their ERP system. The cumulative financial impact is significant, and I feel misled on multiple fronts. I strongly urge the development team and customer support to take this matter seriously. Hidden charges with undisclosed amounts are unacceptable and may violate consumer protection regulations. I am formally requesting an **immediate full refund** of the $289 charge, and I reserve the right to escalate this matter through appropriate legal channels if it is not resolved promptly. I sincerely hope this issue is addressed quickly and that the platform improves its **pricing transparency** for the benefit of all users.
Thank you for your review. We have provided explanations of free and paid benefits in the APP service market. If you encounter any issues, you can also consult dianxiaomi's online customer service.
Nov. 17, 2025
Even though I deleted this app, my former supplier accessed all my customers' data and is threatening me to misuse this data. Why are there no precautions in this app? I want the account of the user named bob288, who stole my data, to be permanently closed.
Thank you for your review. Please do not provide your store account to others. If you encounter any issues, please contact dianxiaomi's online customer service, provide relevant information, and the binding can be removed after verification.
Sept. 13, 2024
Unseriöse Firma - SCAM! Ich könnte tatsächlich einen Roman schreiben, aber dann säße ich morgen noch dran! Diese Firma arbeitet mit Scammer zusammen und schützt diese und gibt es sogar per E-Mail zu.
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