Dianxiaomi（店小秘）

The reviews are sharply mixed. Positive reviewers say the app is easy to use, has a clean interface, helps speed up order fulfillment, simplifies daily logistics, and can save merchants significant time. Several users also praise the logistics integration, responsive customer service, and the convenience of having a dedicated agent or tailored service. A number of reviews describe the app as reliable and recommend it for Shopify order management, with some noting that the free base version is attractive. Negative reviews raise serious concerns about trust, transparency, and operational risk. Some merchants report unexpected charges, unclear pricing, and hidden fees, while others describe poor or missing support when problems arise. The most alarming complaints involve unauthorized changes to fulfillments, fraudulent tracking numbers, customer data exposure, suppliers accessing or copying store data, and agents disappearing or locking merchants out of their stores. A few reviews also mention unresolved order mistakes, extra freight costs, and scam-like behavior, suggesting that while the app can work well for some, it may create major risks if access and supplier relationships are not carefully controlled.