Digiloop Pickup & Delivery
Digiloop Pickup & Delivery
Rating
4.9
feedback
47
chart
#728
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
13%
-
Less than a month
36%
-
Less than a year
45%
-
More than a year
2%
Reviews Summary
The Digiloop Pickup & Delivery app has received a mix of positive and negative reviews from users. Many customers appreciate the app's functionality and the helpfulness of the customer support team. Users find the app easy to use, especially for managing shipping options and integrating with their online stores. The interactive map feature and the ability to generate shipping labels efficiently are highlighted as valuable aspects of the app. However, some users have experienced issues with app stability, such as the cart option not showing up and incorrect delivery options on the payment page. The lack of compensation for financial losses due to these issues and the perceived uncooperative support team have led to dissatisfaction among some users.
Highlights
Review RSS Feed
All reviews
July 21, 2025
Perfect app! The costumer also:) Thank you everything!
Hi there, Thank you for your review. We are delighted to see you like what our app offers and that you are also satisfied with our customer service. Thank you for choosing our solutions, we wish you much sales!
July 6, 2025
Nagyon szuper app, teszi a dolgát és nagyon segítőkész, gyors ügyfélszolgálat, ajánlom! :)
Szia! Köszönjük szépen az értékelésedet és a kedves szavakat. Örülünk, hogy elégedett vagy az alkalmazásunkkal és az ügyfélszolgálatunkkal is. Köszönjük, hogy minket választottál!
June 14, 2025
The Digiloop Pickup & Delivery app is quite unstable. Often, the cart option doesn’t even show up, preventing customers from proceeding with their orders. On the payment page, it frequently fails to display the correct delivery options. These issues have caused me financial losses multiple times, and I have never been compensated. The support team is not very cooperative and tends to blame other apps or unrelated issues for the problems. Because of these problems, I would less recommend using this app.
Hi there, We are sorry to read about your experience. When we reviewed your case we noticed that some of the issues may have been related to overlapping settings—such as multiple Packeta configurations—which can disrupt how delivery rates and options are displayed. We understand how frustrating this can be. We are always here to help, and timely communication helps us resolve issues faster. We also want to mention that other installed apps or custom setups can sometimes interfere with the checkout process, even when everything is correctly configured in our app. When there is an issue on our end, we are always resolve that in a short time because we know how important these processes are. Please feel free to reach out to us anytime you need help with the settings or have any questions. We are here for you.
May 23, 2025
Highly recommend Digiloop! We had several conversation with Peter and Mate previously and they did all of the effort and work to help us! Best plugin in the hungarian market !
Hi there, Thank you so much for your kind words. We're really happy to hear that Peter and Mate could assist you effectively. It’s great to know Digiloop has made a positive impact for you. If you ever need assistance again, we’re here to help!
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