Rating

3.5

feedback

6

Reviews

chart

#10,189

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Diginius Shopping app are a mix of positive and negative feedback. One user expressed frustration with the app's hard-to-understand interface, leading to accidental deletion of products and significant time wasted on re-syncing integrations. On the other hand, multiple users praised the app for its effectiveness in pushing products to Microsoft Ads, seamless integration with Microsoft Merchant Center, and helpful features like easy performance monitoring and managing disapproved items. The customer support was highlighted as exceptional, with the team being responsive and quick to resolve issues. Overall, the app seems to have great potential for improving online store advertising efforts and providing valuable insights to users.

Highlights

Positive customer support
Effective product pushing to Microsoft Ads
Seamless integration with Microsoft Merchant Center
Helpful features for feed management
Challenges with interface and accidental product deletion

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 1, 2024

Be warned - this app has a ludicrously hard to understand interface that makes no sense whatsoever. I went to delete products from what I thought was a feed and it deleted the products completely from my store! Cost me hours and hours of dev time and difficulties resyncing various integrations we have. An absolute shambles of a plugin and shouldn't be allowed on the app store.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely regret the inconvenience you experienced due to the unintended deletion of your products. This is an advanced feature, and although there was a warning associated with that function, we recognize that it was not sufficient in this case. Following your feedback, we have removed this advanced feature as standard from our app, and made it only available to advanced users upon request. We value your input and invite more of it.

5 / 5 Share

Feb. 29, 2024

When I first installed this app I ran into a buggy interface and without giving it much thought I uninstalled it. A day later I get an email from Atanas asking me for feedback and when I provided feedback I got an email from Zhivko and because of the communication I decided to install the app again and report the bug and it was fixed. The once buggy interface now works better and the team is quick to fix any issues. The customer support with this app is really awesome! If you install this app and feel something isn't right simply get in touch with the team and they will resolve it. I am getting impressions in my MS Ads so this app is effective in pushing products to my MS Ads. I am confident that the interface will only get better and with excellent customer support you're in good hands so give this app a go today! I would strongly recommend this app without reservation.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Our online store is relatively new and undergoing some changes before we get back online in 2024. From what I have experienced of the app, this will be a game changer for our store and we couldn't be happier to have the Diginius Shopping app on board!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The Diginius Shopping app has transformed our online store experience. Its seamless integration with Microsoft Merchant Center eliminates complex setups, and the reporting section offers easy performance monitoring. The feed management features, especially the list of disapproved items, are incredibly helpful. Diginius has become a game-changer for our advertising efforts, providing efficiency and valuable insights. Highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 29, 2023

The integration with Microsoft Merchant Center is really easy: without the need to go deep into the details of the integration - no need for ftp setup, csv ot txt files etc. Just link to the account, choose the feed you want and it's done. The reporting section allows to monitor the performance. Other feed management features are very helpfull. One of the most helpful ones - you have all disapproved items in the list together with the reasons of disapproval. Something that is really lucking in Microsoft ads account. No need to downloads reports any longer. All is right there in the dashboard.

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more