Al Flahertys Outdoor Store review for Digital Downloads

Jan. 9, 2017

The Good Simple interface, ideal for attaching pdf instruction manuals or rebates to products. The Bad No customization No sorting options No way to purge items from the list without editing individual products and removing their associated files After adding a digital attachment to a product you must refresh the page to change the settings on how that digital file is delivered. There is no way to configure default settings to apply to all products you carry. If you use SmartVendor-Shopify E360 removing products with smartvendor breaks the list and leaves phantom entries. There is no way to remove these entries. We are looking at completely removing the app and reinstalling it to try to fix/simplify the list. When we asked about future development we were referred on to a $40/month product that does not work well with stores that have a large number of sku's. We have 4000+ so it would not have worked for us. No way to attach files to a parent item and all it's sub-variants. Even if all variants use the same file they must all be added individually. This is all disappointing. The app has a huge potential as an improvement in the system but Shopify seems to be more interested in farming it out to third party developers.