Fatty Pancake review for Digital Downloads
Feb. 28, 2023
It would be really nice if Shopify had integrated digital downloads in their system because I feel like every app they design just falls to the wayside. I couldn't even get an MP3 file to download properly. Just took me to a new page where you had to Right Click, Save As but I couldn't even save the file correctly. It just wanted to save the audio file as a Browser html file. That was on a desktop, by the way. Can't imagine the headache of a mobile download. Why bother having these apps at all if no one is maintaining or checking to see if there are incompatibilities?
Hey, there. Thank you for leaving us a review for Digital Downloads, and providing us your feedback on how we handle our apps. Our Developers are passionate about the quality of the products they release, and maintaining and improving those products over time. If you have any suggestions for us to pass to them on how to improve Digital Downloads, we're happy to pass it along to time. For your download issues, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can dive into your account and investigate these issues and help you find a resolution. -Imogen, Shopify Support
