Scents of Tobago review for Digital Downloads
July 9, 2023
This app worked at one time. It doesn't seem to work at all now. Very embarrassing when customers do not receive downloads paid for. Fix it please!
Developer Reply
Hi, there. We appreciate you reaching out with your concerns. We are sorry to hear about this experience and want to help you resolve this sooner than later. Please gather some examples of impacted orders and customers and try to recreate the issue with a test order yourself. Once you are able to confirm that it persists, please reach out to our Support team directly with the examples: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Developer
Shopify App Store