That Little Robot review for Digital Downloads
Dec. 7, 2023
This app is just barely useable. It takes about 3 minutes to 'prepare' a 20mb PDF, which is completely unacceptable in 2023. In addition, it takes hours to auto-send emails to customers letting them know the file is ready for download. I'm losing customers because of this, and it seems I'm not alone. Shopify, please address these issues! Everything else with the app is beautiful and seamless.
Developer Reply
Hi, there! Thank you for taking the time to leave your feedback. We would love to investigate this further by accessing your account. As such, please reach out to our live Support Team(https://bit.ly/3htxIQ3) so that our Escalated Team can troubleshoot the situation. - Skye, Shopify Support
Developer
Shopify App Store