GAP review for Digital Downloads

Hey, there! I'm sorry to hear you're experiencing an issue with the Digital Downloads app. If you're open to it, you can try the following local troubleshooting steps to attempt to fix the problem: Clear the cookies and cache of your browser (https://shopify.link/nWZD) Try a different web browser, as well as an incognito window or private browsing window (https://shopify.link/xy5o) to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look. Ensure the web browser (https://shopify.link/3zvN) is up-to-date (https://shopify.link/ynwg) on the latest version. Try another device, such as another computer or mobile phone. Try another internet connection (switching to a cellular network on a phone rather than wifi, for example). Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere. If none of these resolve the issue, you're welcome to create a support ticket by visiting our Help Center (https://shopify.link/goV1) and starting a chat with our AI assistant. One of our support advisors will be happy to look into this! -Summer, Shopify Support