Nick Noir review for Digital Downloads

1 / 5

Aug. 12, 2020

Incompatible with Safari. I've reached out to Shopify support about this issue but what you would think would be a fluid conversation takes DAYS for a response and no solution has been achieved or discussed.

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi, there! I'm sorry to hear that you've had trouble contacting us - our support is experiencing large volumes of requests at the moment, so it may take longer than usual for someone to reply if you've reached out via email. If you need urgent support, I'd suggest starting a live chat with us, or reaching out on Facebook or Twitter. We typically recommend using the admin with Google Chrome, however you should be able to use the app in Safari without any issues if you prefer that browser. You likely need to clear your Safari cache and cookies or disable a browser extension or ad blocker - I'll reach out to you via email shortly and we can do some troubleshooting together. Speak soon! - Brie, Shopify Support

Digital Downloads for Shopify
Digital Downloads
2.6 star
473 reviews

Sell digital files like e-books, art, graphics and more.

Developer
Shopify App Store