Karimoos Ltd review for Digital Downloads
Oct. 9, 2020
Hello; Unable to upload a zip file with 18MB !!!! app needs more work and more improvements. and please remove your brand name when sending email to our customers. Best regards
Developer Reply
Thanks for sharing your experience. I'm sorry to hear that you've been unable to upload your file, and I'd be happy to see if we can figure out how to get it working for you. The maximum file size is 5GB, so 18MB shouldn't have a problem uploading; although, larger files may take longer to complete. I've gone ahead and sent you an email for some more information, and to pass along your feedback regarding the sender email address to our developers. We can continue our conversation through there. Hope to hear from you soon! - Ryder, Shopify Support
Developer
Shopify App Store