wingwave Shop review for Digital Downloads

2 / 5

Jan. 26, 2021

Some of our customers have problems with the Download. The Download is very slow. We figuerd out, that it is a problem with the Telekom in Germany, maybe. I can send a screenshot from a customer.

Using app

7 months

Total reviews

2

Average rating

3.5

Developer Reply

I'm sorry to hear that that you've had this issue but thank you for leaving your review nonetheless. Download speeds vary by location and ISP, which may be affecting the downloads from your store, but I'd like to take a look at this myself to see if there's anything on our end I can look at. I will send an email to you momentarily so please look out for that and get back to me there if you'd still like some assistance. -Victor, Shopify Support

Digital Downloads for Shopify
Digital Downloads
2.6 star
473 reviews

Sell digital files like e-books, art, graphics and more.

Developer
Shopify App Store