DuarteBFitnessCo review for Digital Downloads

2 / 5

April 2, 2021

It is not bad, but when using this application, my product is processed immediately, which is not good because the customer will receive a processing message. I would like to ask for help to solve this

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for writing your review and for outlining your issue with the Digital Downloads app here. You are able to choose between automatic and manual fulfilment within the app's settings, and choosing the latter means that the download link for the file will not be sent to the customer until you manually mark the order as fulfilled. They will still receive an order confirmation but they will not be able to access the digital product until you have manually fulfilled the order from the Shopify admin. More can be read on this here: https://bit.ly/3e2fjEf. -Victor, Shopify Support

Digital Downloads for Shopify
Digital Downloads
2.6 star
473 reviews

Sell digital files like e-books, art, graphics and more.

Developer
Shopify App Store