KVtheWriter Shop review for Digital Downloads
April 12, 2021
The downloads are taking really long to process for customers. Digital downloads are not made immediately available for customers. Customers want their downloads immediately, and this makes it hard for them to want to purchase items from the site.
Developer Reply
Thank you for getting in touch and for sharing your feedback with us here. There is an option within the app's settings to allow for immediate download of the digital product once it has been purchased, so you'll want to ensure this option is enabled if you want the customer to receive their download link immediately: https://bit.ly/3e2fjEf. -Victor, Shopify Support
Developer
Shopify App Store