Loyalzoo Digital Loyalty
An all-in-one loyalty & rewards programme, in-store and online
Rating
4.7
feedback
6
chart
#7,434
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
17%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Loyalzoo Shopify App are mostly positive, highlighting its ease of use, popularity with customers, and excellent customer service. Users appreciate the seamless process of getting new customers on board and the responsiveness of the support team. However, there are some negative aspects mentioned, such as initial installation issues, lack of customization options, and the high monthly price tag for the features provided.
Highlights
Review RSS Feed
All reviews
March 16, 2026
Easy to use app that is very popular with customers and definitely brings in repeat business. The customer service from Loyalzoo has been excellent any time I have had questions.
Sept. 19, 2025
We have had a great experience getting all of our new customers on Loyalzoo. The process has been seamless and easy to teach our employees. Customer support is easy to get in contact with and is willing to answer any questions
Thank you for the great review, Its fantastic that your employees are learning the program so quickly. Our customer support team works hard to ensure all businesses using Loyalzoo feel supported and have all of their questions answered.
March 13, 2025
I was initially excited to see that I could sync the app with my Square POS—but that excitement quickly faded. Installing the app was a headache. It didn’t work, and I had to reach out to support via their website. To their credit, they were responsive and got their technical team to fix it, but the issues didn’t stop there. The app itself is incredibly basic. Customization? Non-existent. You can upload a logo, but forget about changing colours or branding it properly. The only way for customers to earn points is by spending—no options to incentivize actions like signing up for a newsletter or following on social media. While the support team is solid, the app just doesn’t justify the €47/month price tag. For what it offers, that’s outrageous.
Aug. 21, 2024
Awesome app - super easy to use, customer support is amazingly responsive, and it integrates with another POS system used in my store. It's popular enough with my customer base that they actually use the app. Sending emails, texts, and push notifications are also super easy. I also run another online business and use a different app for reviews, but will be switching to Loyalzoo soon.
Thank you for the lovely review. We're always happy to hear that our app is helping your business to be more successful. It's great that your customers love the program and are engaging with the app. We look forward to working with you and your online business in the near future.
June 21, 2024
Been using Loyalzoo for a while now on my POS system and I couldn't be more happy with their service and my customers love the loyalty program. I was so glad to hear that Loyalzoo is available on my Shopify store! I have just added it to Shopify and THANKS to their customer service it was installed and linked to our POS in minutes. Highly recommend Loyalzoo!
Thank you for the great review! We're thrilled you're happy with our service and that your customers love the loyalty program. It's fantastic to hear that adding Loyalzoo to your Shopify store was a breeze :-) Thanks again for your great review!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more