Loyalzoo Digital Loyalty
The reviews for the Loyalzoo Shopify App are overwhelmingly positive, with users praising the exceptional customer support, ease of use, and effectiveness in driving repeat business. Customers appreciate the seamless integration with POS systems, the popularity of the app among their customer base, and the responsiveness of the customer service team. The loyalty program offered by Loyalzoo is well-received by both merchants and customers, making it a valuable tool for increasing customer retention and engagement.
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The support has been exceptional and love some of the featured that they offer.
Loyalzoo's support is fast and helpful. Their integration between Shopify online, and Clover POS is a must have for our loyalty scheme and works really well.
Easy to use app that is very popular with customers and definitely brings in repeat business. The customer service from Loyalzoo has been excellent any time I have had questions.
We're always happy to hear that Loyalzoo is helping businesses increase their repeat visits from customers. Our customer support team is always happy to help with any questions or concerns. Thank you for the fantastic review, we look forward to continuing to working with you and your business.
We have had a great experience getting all of our new customers on Loyalzoo. The process has been seamless and easy to teach our employees. Customer support is easy to get in contact with and is willing to answer any questions
Thank you for the great review, Its fantastic that your employees are learning the program so quickly. Our customer support team works hard to ensure all businesses using Loyalzoo feel supported and have all of their questions answered.
I was initially excited to see that I could sync the app with my Square POS—but that excitement quickly faded. Installing the app was a headache. It didn’t work, and I had to reach out to support via their website. To their credit, they were responsive and got their technical team to fix it, but the issues didn’t stop there. The app itself is incredibly basic. Customization? Non-existent. You can upload a logo, but forget about changing colours or branding it properly. The only way for customers to earn points is by spending—no options to incentivize actions like signing up for a newsletter or following on social media. While the support team is solid, the app just doesn’t justify the €47/month price tag. For what it offers, that’s outrageous.
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