Linkcase ‑ Digital Products for Shopify

Linkcase ‑ Digital Products

Streamline your digital product sales and downloads securely.

Rating

4.3

feedback

17

Reviews

chart

#7,584

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    29%
  • Less than a year
    35%
  • More than a year
    24%

Reviews Summary

The LINKCASE app for Shopify has received mostly positive reviews from users. Customers appreciate the free version where payment is only required upon making sales, making it a cost-effective option. The app is praised for its ease of use in delivering digital products like codes and sound files. Users also highlight the excellent customer support provided by the team, with quick responses and helpful solutions to queries and issues. The app's ability to handle digital and physical products seamlessly, along with features like immediate visibility of downloads for customers and fast downloading speeds, are mentioned as key strengths. However, there are some concerns raised about the customer service, with one user mentioning a lack of response to multiple outreach attempts. Overall, the app is recommended for its functionality, customer support, and value for money.

Highlights

Positive reviews highlighting the cost-effective free version and ease of delivering digital products
Praise for excellent customer support and quick responses to queries
App's seamless handling of digital and physical products, including immediate visibility of downloads for customers and fast downloading speeds
Concerns raised about customer service and lack of response to outreach attempts
Recommendations based on functionality, customer support, and value for money

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 27, 2025

I just went back and forth with a bunch of digital download apps for Shopify. This LINKCASE app I believe is the best. I really do appreciate that they have a free version where you only pay when you make sales. That is bar far the best. I hope they continue to develop and improve!!

Store

EYEIDEA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 4, 2025

Great app, absolutely ABYSMAL customer service. I've tried reaching out 3 different times and developers have not reached back even once. Hopefully this reviews makes them reach into their support tickets and reply back. If issue is resolved I will edit my review.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 21, 2024

Its just the best to use to deliver a digital product or codes or even sound file ... You can deal in anything with that app And its free I recommend it

Using app

About 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

The support was excellent and very fast to find the needed solution. If codes are lost for some reason, that would be nice to have a backup view somewhere to be able to recover on our own the lost data, to be more independent. Thank you:)

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 23, 2024

I initially had an issue and the team worked to resolve it. Outside of that, this is a great app. The setup is easy, and I can upload various file types without a problem. It works smoothly, making it convenient for my customers.

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

I'm sorry you had a bad experience, we did contact you to resolve the issue. It looks like you got caught in the change to the new Shopify customer accounts before we had our help page published on how to support this, I'm really sorry for this and wish you luck on your store.

All reviews

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