Digitally ‑ Digital Products
Sell Digital Products, Files, and License Keys Effortlessly
Rating
4.6
feedback
30
chart
#4,915
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
7%
-
Less than a month
30%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Digitally app on Shopify are overwhelmingly positive, highlighting excellent customer support, ease of use, and responsiveness to user feedback. Customers appreciate the app's features for digital product delivery and the willingness of the developer to customize features based on user needs. The app is praised for its reliability, intuitive interface, and the team's dedication to improving the user experience. However, there are some mentions of bugs and areas for improvement, such as better management of license codes and the need for additional features like a centralized download page for customers.
Highlights
Review RSS Feed
All reviews
Nov. 6, 2025
Excellent support, I am really happy with the app and the developer(s). We had some extra needs (printing a qr-code generated from the license-file on a pdf that is being delivered with the order). When I mentioned it, the developer instantly started developing the feature for us and delivered it within a week. With no extra costs. Service: 5 Stars Communication: 5 Stars App: 5 Stars
Oct. 4, 2025
Great and professional looking template options. Unfortunately managing license codes is very buggy and it's not possible to see how many codes are left or which codes have already been used.
Aug. 18, 2025
Digitally is a fantastic product. I tried many different apps to try and configure my use case for sending digital gift subscriptions but none of them came close to Digitally. The team is so helpful and always willing to jump on a call to help walk through set up or troubleshoot. When there was a couple of features that I expressed interest in seeing, the team built it for me in a day. They listen to customer feedback and are so helpful. Their newest feature, customized email templates, really help carry through my brand to the gift recipients and is an awesome addition. If you're on the fence between a few products, I'd highly recommend going with Digitally.
July 4, 2025
Excellent Support and Willingness to Improve I've been using the Digitally app to deliver digital files for my online courses, and while there were a few bumps getting things working exactly as needed, the customer support has been excellent throughout. Bangash was responsive, professional, and genuinely committed to improving the experience for both me and my customers. They took the time to fix multiple issues (including the pesky "Default Title" and name field display) and were open to feedback about new features. When I asked about a "Download All" option to make things easier for my course participants, they not only said yes—but also committed to adding the feature within a couple of days. That kind of responsiveness really stands out. If you're looking for a digital delivery app with a support team that listens and acts on suggestions, I definitely recommend giving Digitally a try. —Bethany Mazereeuw, Symplicated Therapy & Coaching
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