Rating

4.6

feedback

44

Reviews

chart

#4,286

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    41%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, customer service, and functionality for selling digital products. Users appreciate the quick response from support, the ability to customize email notifications, and the smooth operation of the app. However, there are some areas for improvement highlighted in the reviews, such as the need for better documentation, options to upload different files for product variants, and customization features like adding logos to emails.

Highlights

Ease of use and functionality
Customer service and support
Areas for improvement like documentation and customization features
Positive feedback on quick response from support
Need for options to upload different files for product variants

Rating Breakdown

  • 5
    84% (37 ratings)
  • 4
    5% (2 ratings)
  • 3
    5% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

日本市場でダウンロード版を販売するのに、最も最適なアプリです。 いくつもアプリを検証しましたが、これ以上のアプリはありませんでした。 サポートのレスポンスもよく、日本時間のビジネスタイムでもすぐに回答をもらえるので、導入までスムーズに行えました。 また、苗字+名前の表記や、お客様へのメールの控えを自分に送る機能、ライセンスキーを複数発行する機能など、実装してくれました。

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2025

I had issues with one of my digital products custom links not being able to be deleted to only show the new updated link. The rep, Bangash, helped me fix the issue. I found another issue after I finished my chat when him and he assisted me again right away to fix that issue. Great customer service. The app needs some improvement, but it does what is needed for my small amount of digital products.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 15, 2025

I'm really happy with this app. It's easy to use and works well!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2025

I am new but so far it has been easy to follow the instructions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 13, 2024

Only errors. eMail for the download link comes only after minutes, the sender address is not the one from the store, the link in the eMail to download the pdf file leads to an error page - junk

Using app

About 2 hours

Total reviews

2

Average rating

1.0

Developer Reply

Sorry to hear that! We have added new features and now download options are shown on the Thank you and order status pages. You can try that so your customer gets downloads instantly. Thanks

All reviews

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