Rating

4.6

feedback

36

Reviews

chart

#5,379

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    8%
  • Less than a month
    36%
  • Less than a year
    47%
  • More than a year
    0%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of navigation, excellent customer support, and responsiveness. Many users appreciate the app's features and the support team's willingness to go above and beyond to address their needs. The app has been described as a game-changer for digital product sales and delivery, with users highlighting its reliability and the team's commitment to improving the user experience. However, there are a few areas for improvement mentioned, such as the need for better management of license codes and the ability to upload different files for different product variants. Overall, the app is highly recommended for its functionality and exceptional support.

Highlights

Ease of navigation and user-friendly interface
Excellent customer support and responsiveness
Features and customization options
Areas for improvement in managing license codes and product variants
Reliability and commitment to improving user experience

Rating Breakdown

  • 5
    81% (29 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    8% (3 ratings)

Reviews with Text

  • 97% (35)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2026

The app is easy to navigate and customer support is very responsive.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Yes! This app does more than what others do, and in a lot of ways it makes more sense. Plus the support is excellent! I find that there is a learning curve with almost every new shopify app I find, so at first this one felt quirky, but I looked at every other digital delivery app on the market and settled on this one for a reason. Price / Features / Support. this is a 5 star app!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Amazing app, works just how it should, and the support is very helpful!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Amazing app and customer service. Got an answer in 1 minute and fixed in real time :) ! I recommend

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 17, 2025

This product met most of our needs out of the box. Unfortunately, we started using it right at our busiest time of the year. Which means we didn't really have time to test it thoroughly. However, when we encountered our first problem, I reached out to support. Not only did they respond quickly, they also found and implemented a solution right away. They even went back and fixed a few things from past orders. It was amazing. Then.. we discovered we really needed a feature that would allow us to export the orders and all the keys associated with each order. I asked for help finding a way to do it. Turns out, the featured didn't exist at all. But instead of just having to deal with it, they wrote the feature into the product. It has saved us HOURS of time in fulfillment and has streamlined our processes. Having software that does what it is supposed to do is great. But having a team BEHIND it that is responsive, flexible, fast, and invested in our success is what makes the difference! Lots of software apps out there. But there are not a lot of teams like this one who really stand by their product and support their customers. TL;dr -- Good product, OUTSTANDING SUPPORT.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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