Dinosell: Post Purchase Upsell for Shopify

Dinosell: Post Purchase Upsell

Boost AOV with checkout upsells and thank you page widgets

Rating

4.1

feedback

22

Reviews

chart

#4,593

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    5%
  • Less than a month
    9%
  • Less than a year
    36%
  • More than a year
    27%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the great customer service provided by the team, especially mentioning individuals like Saanvi and Ann. Users appreciate the customization options available, such as creating personalized thank you pages and integrating widgets for collecting customer data. The app is praised for its ease of use and responsiveness of the support team. However, there are some concerns raised about the pricing structure, with one user mentioning that the monthly cost is not justifiable for low order volumes. Some users also encountered technical issues like authentication errors.

Highlights

Positive customer service and support
Customization options for thank you pages and widgets
Ease of use and responsiveness of support team
Concerns about pricing structure
Technical issues with authentication

Rating Breakdown

  • 5
    77% (17 ratings)
  • 4
    14% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 22, 2024

I really enjoyed this app when there was the option to use it for free - the post-purchase customizations were all so cute and happy! I especially loved the confetti and the note from the shop owner to display on the order confirmation page. But now it's $29.99 per month regardless of sales volume; and since I only receive a couple of orders per month at this point, that expense is completely unjustifiable for me now :(

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

May 3, 2023

Great app with great customer service Thank you Saanvi:)

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2023

Recommended the app to a couple of ecommerce stores - thats how much I like it! Love the widgets to collect birthday which integrates with Klaviyo, and how easy it is to customise the Thank you page. Just set up UPSELLwidget - hope it generates sales! Great support too!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to recommend our app to e-commerce stores. We are thrilled to hear that you are enjoying our widgets and find them easy to customize. We pride ourselves on providing great support, so we're delighted to hear that you've had a positive experience with our team. If there's anything else we can assist you with, please don't hesitate to reach out to us. Ann, Dinosell Support

5 / 5 Share

Feb. 8, 2023

Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your support and kind words, it truly means a lot. If you have any further needs or requests, please do not hesitate to reach out. We are always here to help. Thank you again for your support and I look forward to assisting you in the future. - Saanvi, Customer Support Advocate.

5 / 5 Share

Feb. 1, 2023

goog, I like it, i like the team, everything is super goooooooooooooooooooooooooooooooooooooooooooooooooooood

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you like our app and the team behind it. We are always happy to help you.

All reviews

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