Directed Edge Recommender for Shopify

Directed Edge Recommender

Automatic and hand-picked product recommendations

Rating

4.2

feedback

25

Reviews

chart

#14,857

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    4%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the ease of installation and customization options offered by the app. Many reviewers mention that the recommendations generated by the app have positively impacted their sales and average order values. However, a common concern among users is the high cost of the app, with some feeling that it is too expensive for the features it offers. Some users also expressed dissatisfaction with the pricing changes and the visibility of the Directed Edge branding on their store pages.

Highlights

Positive customer service and support
Ease of installation and customization
Impact on sales and order values
High cost of the app
Concerns about pricing changes and branding visibility

Rating Breakdown

  • 5
    68% (17 ratings)
  • 4
    12% (3 ratings)
  • 3
    4% (1 ratings)
  • 2
    8% (2 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 18, 2016

Good app but way too expensive. It's $948/year.

Using app

Over 5 years

Total reviews

11

Average rating

2.5

5 / 5 Share

Aug. 1, 2016

Great service!! Scott worked on the weekend to help me and altered the design to ensure it is consistent with my site. Have tried a few of the alternatives and this was the easiest to install and had the best service. Really happy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 7, 2015

Super easy to implement and works well out of the box. Would make 5 stars if there were analytics to track ROI.

Using app

28 days

Total reviews

8

Average rating

4.8

5 / 5 Share

April 28, 2015

Great app with amazing customer service. Highly customizable recommendations with a little bit of coding, but as said, the team always responds right away and goes out of their way to help.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2014

Highly recommended. Excellent customer service. Scott worked out a bug in the way Firefox was displaying the items the same day with excellent and quick communication, testing it and getting it done right. This app offer the functionality of the big retailers for a small relative price. We rely on suggestive selling and while this app is new to us, I know it will help our order values increase. Amazon certainly can't be wrong. Very impressed with the service and the app.

Using app

About 4 years

Total reviews

6

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more