Rating

4.9

feedback

23

Reviews

chart

#10,324

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    74%
  • More than a year
    9%

Reviews Summary

The reviews for the Co-op Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in reaching new customers, and the helpfulness of the team. Users appreciate the cross-promotion and upselling features, as well as the clean and elegant design of the app. The customer service is highlighted as exceptional, with quick responses and support. However, there are a few mentions of unclear onboarding processes and some users not seeing immediate results in terms of sales. Overall, the app is highly recommended for DTC brands looking to enhance their post-purchase experience and drive new customer acquisition.

Highlights

Ease of use and effectiveness in reaching new customers
Cross-promotion and upselling features
Clean and elegant design
Exceptional customer service
Unclear onboarding process and delayed results

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 4, 2023

Pretty great experience overall so far. We're currently using the Disco Feed (we've seen a handful of sales come in each month) and the post-purchase upsell feature.

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

June 7, 2022

Onboarding process was very unclear. I was able to be approved and install this, but after about two months I got zero sales. When I asked the team for advice, I got a confusing message about "exclusions" (apparently my ads weren't running on sites selling items in similar categories, which I didn't really care about, but removing the exclusions didn't do anything), and the advice to use more products with animated gifs as the image. I get that animated gifs attract attention, but if everybody started doing that.... Anyway, this just had zero effect for me and I couldn't justify the cost.

Using app

5 months

Total reviews

14

Average rating

4.0

5 / 5 Share

July 20, 2021

We love how easy it is to reach audiences with Coop. It is very organized, clean-cut, and makes us excited for the future and feel empowered about what we can bring to others. They make marketing and reaching audiences clear and easy for us to grow quickly and easily!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

Co-op offers a no-brainer solution to help get in front of new potential customers and audiences. The team is super helpful and they are constantly working on improvements to better help brands.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2021

I recently started using coop commerce as an additional marketing channel for my home textile business. Early performance has been very good, and their team is incredibly responsive and helpful, too! I look forward to growing the partnership with coop commerce!

Using app

19 days

Total reviews

2

Average rating

5.0

All reviews

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