Rating

4.6

feedback

179

Reviews

chart

#824

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    28%
  • Less than a month
    37%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the responsive and helpful customer support team. Many users highlighted specific team members who provided excellent assistance in resolving issues quickly. The app itself was commended for its functionality, ease of use, and ability to meet the needs of the merchants, especially in creating BOGO offers and product bundles. However, there were a few negative reviews mentioning occasional bugs, limited customization options, and issues with stability. Despite these drawbacks, the majority of users highly recommend the app for its features and outstanding customer service.

Highlights

Responsive and helpful customer support
Functionality and ease of use
Positive user experiences with specific team members
Occasional bugs and stability concerns
Limited customization options

Rating Breakdown

  • 5
    92% (164 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 96% (172)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2025

The support team (Lydia) is very responsive and helped us resolve issues quickly, ensuring the campaigns work correctly. Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your kind words! 😊 We're happy to hear that our app is helpful for your store. If you ever need any assistance or have feedback, feel free to reach out. Happy selling! 🚀 WizzCommerce Team

5 / 5 Share

Sept. 29, 2025

Thanks to Alice for helping me sort out the issue that I had. It was quickly done.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're happy to hear that our app is helpful for your store. If you ever need any assistance or have feedback, feel free to reach out. Happy selling! 🚀 WizzCommerce Team

1 / 5 Share

Aug. 31, 2025

sucks

Using app

4 minutes

Total reviews

3

Average rating

2.3

5 / 5 Share

Aug. 27, 2025

Tobias was incredibly helpful and efficient, outlined what the problem was and provided clear instructions for me to resolve it quickly. Great service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're happy to hear that our app is helpful for your store. If you ever need any assistance or have feedback, feel free to reach out. Happy selling! 🚀 WizzCommerce Team

1 / 5 Share

Aug. 11, 2025

Using this app for a long time, the app is missing stability, as bugs and issues might appear from time to time, and on top of that it used to have better support reply time. impossible to continue to use it as it's unexpectedly can fail to work, and without proper quick support the risk is too high

Using app

Over 2 years

Total reviews

1

Average rating

1.0

All reviews

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