Discount Genie
Complex discounts made simple to help you get more
Rating
4.9
feedback
44
chart
#3,506
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
9%
-
Less than a month
25%
-
Less than a year
57%
-
More than a year
2%
Reviews Summary
The Discount Genie app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. The standout feature of the app is its exceptional customer service, with many users praising the quick and helpful responses from the support team. Users appreciate the app's comprehensive feature set, which allows for complex discount scenarios and multiple rule settings. The Discount Genie app has been described as easy to use, effective, and a game-changer for managing sales and promotions. Additionally, the app's clean interface and the responsiveness of the team have been highlighted as major strengths.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Discount Genie is an amazing app and an even more impressive support and development organization. We have an (apparently) complex standard discounting scenario. Once I realized that it couldn't be accomplished natively in Shopify I spent weeks going through demo after demo with apps that ultimately couldn't meet our needs. After one inquiry to Shopstack they quickly arranged a call and not only told me that our scenario could be accomplished but literally showed me live in the app. Recently we found some unexpected behavior with a new promotion and the team responded with an all hands on deck approach to make sure we got sorted. They quickly zeroed-in on showing me how to correct the set-up mistake that I had made and that was it. They then spent time educating me and my team on other features we might want to take advantage of and how to improve and streamline our existing discounts with a number of tips and tricks. Even a peek into upcoming releases! The team's enthusiasm for their work really comes through in the fit, finish, and functionality of this app. Really one of the best on the platform.
Feb. 16, 2026
Great interaction with Cust Service Rep, Aaron. Had a complex discount issue other apps couldn't see to work. This one see to be the one. So far so good!
Feb. 7, 2026
Incredible app, have used a number of discount apps in the past. This is the most user friendly and support is incredible (& freindly). Not that I expect it....but support was even incredible on the weekend!
Jan. 10, 2026
Incredible customer service from Discount Genie. I had a complicated promotion and needed immediate help, and their team walked me through every step to make sure everything worked correctly. They truly made me feel like a priority. I would definitely recommend them.
Dec. 23, 2025
The plugin works flawlessly. but the best thing about them is the support. They are extremely responsive and even added 2 whole new features for us! Really saved our butts with the new features and solving our issue. 100% these guys know what they are doing!
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