The Barking Mutt review for Dcart ‑ Discount in Cart
April 22, 2023
*Update* - Support has resolved the issue in a timely manner and it looks like the team is based in Europe. Thank you. Unfortunately, the support team has been slow to assist. I am running ads at the moment so every hour that goes by, I could be losing sales. I have already informed the support team that I urgently needed this installed asap but was just told to wait until the next day. My customers need to be able to enter a coupon within the cart drawer, but when I tried installing the app, 3-4 of the app snippets are being injected causing my customers to see 3-4 fields where they're able to enter the coupon in the cart drawer. This is causing a terrible experience as the duplicated snippets are breaking my website layout and being injected all over the place. After telling the support team, I am still unable to get any assistance. I understand sometimes support cannot help right away, but this is an urgent issue as the app is actually breaking my site and causing it to be unusable.