Petz Park review for Dcart ‑ Discount in Cart
June 7, 2023
EXTREMELY GOOD CUSTOMER SERVICE. We recently ran into some issues with this app which caused quite some challenges on our end. I contacted support and have been extremely impressed with: 1. The speed of their response time. Typically you have to sit around waiting for ages before anyone cares to get back to you. Not these guys! They were super quick to respond and immediately looked into the problem I we presented them with. 2. Their willingness to go back and forth until the problem was eventually solved. Often app developers get very frustrated after going back and forth and pointing out multiple things that need to be addressed. Not these guys! They remained professional and friendly and kept making iterations until the issue was resolved. The app is working great and meets all of our requirements. Thank you for your help and support