Gioia Wall Art review for Dcart ‑ Discount in Cart
Nov. 24, 2023
This app has compatibility issue with a wholesale app we use, and caused the wholesale order having discount code auto-applied, and resulted in big lost on us. We uninstalled the app and still found in some circumstance it would happen again. We hired developer to look into it and was told there were legacy code from the app causing trouble. We need to remove all the legacy code from this app, however we have no how to contact them (hence has to write a review) or any support document available for our developers. Hi team, could you please kindly reach out to us and help remove the legacy code from your app? Thank you!
Dear Gioia Wall Art, we're absolutely understand your concerns. Incompatibility with other apps may happen sometimes. However, our app uses theme extensions which doesn't leave any legacy code in your theme files after uninstallation. Once you uninstall the app all storefront is cleared. Our team always help to resolve urgent issues within hours and you always may find the support email address on the app listing page or inside the app. Unfortunately, we haven't got any requests from you apart from this review.
