Dcart ‑ Discount in Cart
All reviews
Wonderful customer service. The tecnician not only helped me solve the issue I had but went further and offered me additional support to make what we were looking for even better and adapted it to our needs. Really recommended.
Very happy with the app. It brings a much needed functionality which is definitely missing from Shopify. It does what it says and it's very easy to set up and use. I'm using the Shella theme and it integrated perfectly with some slight adjustments but absolutely no coding involved. I did not even needed any help from their support. Good job!
The best cart discount app on Shopify. If you want to offer customers a way to put their discount code before checkout, this is the app for you. It is a lot better than the others out there on the App Store and they even made changes for us. Highly recommended!
The app was great while it worked, I even paid for the pro plan. But then on the launch day of my store, several customers said that the code kept buffering (with the spinning wheel) and it wouldn't register. This caused me to lose a lot of sales. I got in touch with support and granted them access to my store and I understand they need time to fix the problem, but I cannot afford to wait and test it out further, because every customer that encounters this problem will abandon cart and it's hard to recover lost sales. I think it's a very useful app, easy to use and looks good, but because it's still in its infancy and a very new app, it requires a lot more testing. I will be glad to re-install it after more people has tried and tested it and it becomes a solid app.
I'm really sorry that you have this experience with our app. However, I would like to admit that we kindly asked you to provide us with a bit more information like customers' browsers, OS and so forth. We didn't get anything from you and we had to enable remote logging and collect some logs for your store. According to our SLA if didn't provide enough information about the bug we can spend up to 36hrs collecting the information depending on number of visitors. Unfortunately, to collect all necessary logs, check the issue in different browsers took about 2 working days. All these activities don't require logging into your administration area. We're sending the request for each support inquiry just in case we need to change anything in templates asap.
Great apps! Runs very smooth and fast customer support. Shareable Links also work well. Keep up the good work. :))
Without a doubt the best application to improve your sales from the cart to the checkout. I have tried several and this one from the beginning has worked perfectly, and the installation has taken about 5 minutes :) I needed support to improve the design and in about 1 hour they had already made the improvements that best suited my store. Thank you very much!!!
We have been looking for an app that can show the discounted subtotal at the cart page as some customers who use mobile reported they cannot find where to input discount code. We have tried out several discount code apps and decided to go with Dcart as it is most cost-effective and Arthur from the support team has been really helpful. After we install the app, there was a conflict between our theme and the app - as the theme cannot show the discounted total properly. But Arthur offered to fix this for us by editing the codes and also suggested ways of the best display. We were really impressed by the service and would definitely recommend this to whoever is looking for a discount code in cart app.
Wow! Thank you for your 5-star review 🥳 If you need anything, we are here for you! Arthur T. Syncube Team
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