Rating
4.1
feedback
247
chart
#398
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
40%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify app are quite mixed. On the positive side, users appreciate the ease of setting bulk discounts and the helpful customer support provided by the app team. Many users find the app to be a time-saver and efficient for managing sales and promotions. However, there are also negative aspects highlighted in the reviews. Some users experienced issues with the app's functionality, such as errors, bugs, and difficulties in managing discounts based on tags. Support responsiveness and effectiveness were also mentioned as areas of improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 3, 2024
Too hard to use
Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here. https://calendly.com/jasper-amai/onboarding-dm Alternatively, you can chat with our support in-app and we will be glad to assist your queries.
Nov. 26, 2023
Jeg har lige installeret appen med super god support fra Amai. De er klar til at hjælpe med alt, selvom fejlen ikke ligger i deres app. Tak for den gode support.
Nov. 16, 2023
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
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