Discount Mixer: Bulk Discounts
DiscountMixer: Elevate Sales with Smart Discounts
Rating
4.8
feedback
34
chart
#988
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
24%
-
Less than a month
32%
-
Less than a year
26%
-
More than a year
0%
Reviews Summary
The reviews for the Discount Mixer Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers praise the quick response times, personalized assistance, and the ability of the team to solve complex problems efficiently. The app itself is commended for its ease of use, customization options for discounts, and the ability to set up specific discount criteria that Shopify's native features may not support. Users also appreciate the speed at which discounts can be created and the positive impact on their sales and average order value. However, there are a few negative reviews mentioning issues with the app not working or connecting properly, which hindered the testing of its functions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 15, 2024
This app is intuitive, easy to understand, and very useful. I felt that the official discount function alone was insufficient when managing discounts on items during sales, but this app solved everything. The support team of this app also solved the problem quickly and accurately, so I can use this app with great peace of mind. Overall, I recommend this app.
Thank you so much for your thoughtful review! We're delighted to hear that the app has made managing discounts during sales so much easier for you. It's also fantastic to know our support team was able to assist quickly and effectively. We truly appreciate your recommendation and look forward to continuing to support your business!
Nov. 26, 2024
I spoke to Rory in support. Incredible attention and help. He saved me from an unforeseen situation and helped me solve the problem quickly. Thank you Rory.
Thank you for your kind words! We're thrilled to hear that Rory provided such exceptional support and helped resolve your issue swiftly. We'll be sure to share your appreciation with him!
Nov. 25, 2024
App doesn't work. I was even not able to test functions. "app.discount-mixer.com refused to connect."
We’re truly sorry to hear about your experience and understand how frustrating it must have been not to be able to test the app’s features. This is absolutely not the experience we want for our users. We’ve sent a follow-up email to [email protected] and are eager to assist you in resolving this issue. Please know we’re here to make things right and ensure the app works perfectly for you. Don’t hesitate to reach out—we’re committed to turning this around and ensuring your satisfaction!
Nov. 25, 2024
Max and Ethan were a delight to work with! Thanks to their help, we set up my discounts through screen sharing, and I am ready to go! I highly recommend their app and service!
Thank you for the wonderful feedback! We're glad Max and Ethan could assist you through screen sharing to set up your discounts. Your recommendation means a lot to us!
Nov. 25, 2024
The only app where I can easily combine multiple automatic discounts and also for Free, thanks a lot.
Thank you for your kind words! We're thrilled to hear you find the app easy to use and helpful for combining automatic discounts. Your feedback means a lot to us!
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