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Developer

Rating

2.8

feedback

13

Reviews

chart

#11,729

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    23%
  • Less than a month
    23%
  • Less than a year
    31%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the unique features of the app that are not found in other apps. Some users have seen improvements in sales and conversion rates after using the app, with significant increases in some cases. Additionally, there are positive comments about the proactive support team that reached out to users to fix issues and gather feedback. However, the most common negative theme in the reviews is the lack of responsiveness from the support team. Many users reported not receiving any response after contacting support multiple times. There are also complaints about bugs in the app, such as issues with saving changes, discounts not applying correctly, and timers not working consistently.

Highlights

Unique features and improvements in sales
Lack of support responsiveness
Bugs and technical issues
Positive experience with proactive support team
Mixed feedback on app performance

Rating Breakdown

  • 5
    31% (4 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    8% (1 ratings)
  • 1
    46% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

May 20, 2024

Is someone even providing support to this app?? I tried contacting support several times and received no response. I wish the feature for setting the timer for individual products was enabled. I think this is a great and original app, they just need to put a little more effort into it.

Store

Onglint

Using app

About 19 hours

Total reviews

8

Average rating

4.4

1 / 5 Share

Oct. 19, 2022

App is great but the support is very bad. i have sent several emails but no response. App has stopped working. i cannot save the changes.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Nov. 23, 2021

This app stopped working after only a week. I tried contacting tech support three times and never received any response.

Using app

About 1 month

Total reviews

3

Average rating

2.3

1 / 5 Share

Sept. 22, 2020

App won't Save after I click 'Enable'...so it won't Turn ON. Can't get Any Response from Support...

Using app

10 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 3, 2020

Installed, but would not save when enabled. I'm using the debut theme. Otherwise, this looks like a great app.

Using app

16 minutes

Total reviews

2

Average rating

3.0

All reviews

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