DiscoverAI: Visual Search
The app has received mixed reviews from users. Positive feedback includes the app's ability to enhance the visual search experience for customers, especially in stores with a large number of products. Users appreciate the ease of use and efficiency of the app, noting that it has saved them time in managing product discovery. However, negative feedback highlights the lack of responsive customer support. One user expressed frustration over not receiving a timely response to their support request, indicating that the app's value is diminished by poor customer service.
I really like this app! I manage a Shopify store with more than 500 products, and I’ve been looking for a way to offer my customers a smooth and accurate visual search experience. This app provides exactly what I was searching for — it’s easy to use, efficient, and delivers great results. It has truly enhanced the shopping experience for my customers and saved me a lot of effort in managing product discovery.
Very bad app, I sent them an email to customer support and waited for a response to my message for help for more than five days and I did not receive any response..! An app that does not have a fast customer service that solves its customers' problems radically, is not worth subscribing to even if the subscription price is very simple
Sorry for the delay you experienced 🙏. We’ve already fixed this issue and improved our support system to respond much faster. Your feedback means a lot and helps us grow — we’d love for you to give our app another try 💙.
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