DiscoverAI: Visual Search
The reviews for this Shopify app are mixed, with one user praising its efficiency and ability to enhance the shopping experience by providing a smooth and accurate visual search experience for a store with a large product inventory. On the other hand, another user expressed dissatisfaction with the app's customer support, highlighting a lack of responsiveness to their help request after waiting for more than five days. While the app excels in improving product discovery and user experience, the negative feedback points to a significant drawback in terms of customer service.
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I really like this app! I manage a Shopify store with more than 500 products, and I’ve been looking for a way to offer my customers a smooth and accurate visual search experience. This app provides exactly what I was searching for — it’s easy to use, efficient, and delivers great results. It has truly enhanced the shopping experience for my customers and saved me a lot of effort in managing product discovery.
Very bad app, I sent them an email to customer support and waited for a response to my message for help for more than five days and I did not receive any response..! An app that does not have a fast customer service that solves its customers' problems radically, is not worth subscribing to even if the subscription price is very simple
Sorry for the delay you experienced 🙏. We’ve already fixed this issue and improved our support system to respond much faster. Your feedback means a lot and helps us grow — we’d love for you to give our app another try 💙.
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