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Reviews Summary
Dixa is a customer service platform that combines omnichannel support with AI and automation to help growing brands handle inquiries with less effort. The platform focuses on a Human + AI philosophy, allowing human agents to provide valuable experiences through empathy while AI handles repetitive inquiries. Dixa's Shopify app integrates seamlessly with the e-commerce ecosystem, enabling teams to manage Shopify orders within Dixa's unified agent workspace.
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