Rating

4.8

feedback

10

Reviews

chart

#1,788

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    70%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for the Donation Pop app are overwhelmingly positive, with customers praising the excellent customer service provided by the team. Users highlighted the quick response times and willingness of the customer service team to go above and beyond to help with any issues or customization needs. The app was described as simple to set up and use, with customers appreciating its effectiveness in running donation campaigns. Some users mentioned specific instances where the team resolved conflicts with other apps or themes, showcasing their dedication to ensuring a smooth experience for merchants.

Highlights

Excellent customer service and quick response times
Ease of setup and customization
Effective for running donation campaigns
Resolving conflicts with other apps or themes
Positive impact on business fundraising efforts

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

Easy to install and fair use. No fees on basic plan, which allow us to make donations more fair. We love this! it worked great!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

I had a hard time installing the app and reached out to customer service and they helped me within 24 hours!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Alex was amazing help! we had to configure Donation Pop around our theme, and this was done swiftly and easily. Thank you Alex and the Donation Pop Team

Using app

7 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 30, 2024

Great app

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 7, 2024

Very simple to set up. If there are any more complex customised requirements, customer service will help you achieve it. I've had multiple donation campaigns with different requirements and their team have helped me every time, even with the time difference, they get the job done super quick. Great customer service - very responsive and they went above and beyond for a time sensitive donation campaign.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Don't hesitate to get in touch if you need help with anything else with the app!

All reviews

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