All reviews

Rating Breakdown

  • 5
    85% (11 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 3, 2025

We were excited to try the free version of Donation app to test. The app did not work on our store - customers would select quantity of 1 and donation app would automatically increase that amount to a quantity of 5. Unfortunately, my website developers didn't test this before launching it, but after repeated attempts to reach out to the Donation Pop developers with this and no reply, we do not recommend this App. There is also a warning - on their page that they are not responding to: This app may not work as expected Donation Pop needs to be updated by the app developer. Contact them for support or uninstall the app.

Store

Using app

--

5 / 5 Share

Oct. 9, 2025

Amazing free app that helps non-profits get donations! Support is responsive and easy to work with. Highly recommend.

Store

NAISMA

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Great app and also great support provided.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Easy to install and helps encourage donations. The developer is very helpful and responsive if you have any issues. Thanks

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Easy to install and fair use. No fees on basic plan, which allow us to make donations more fair. We love this! it worked great!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! Glad the app is working well on your store.

5 / 5 Share

Oct. 30, 2024

I had a hard time installing the app and reached out to customer service and they helped me within 24 hours!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad to help! Let me know if you need help with anything else with the app.

5 / 5 Share

Oct. 8, 2024

Alex was amazing help! we had to configure Donation Pop around our theme, and this was done swiftly and easily. Thank you Alex and the Donation Pop Team

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Absolutely, it was my pleasure to help. Please let me know if you need any other help with the app!

4 / 5 Share

Sept. 30, 2024

Great app

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 7, 2024

Very simple to set up. If there are any more complex customised requirements, customer service will help you achieve it. I've had multiple donation campaigns with different requirements and their team have helped me every time, even with the time difference, they get the job done super quick. Great customer service - very responsive and they went above and beyond for a time sensitive donation campaign.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Don't hesitate to get in touch if you need help with anything else with the app!

5 / 5 Share

Jan. 11, 2024

Outstanding customer service! Had a conflict with this app and the Route Package Protection app we're also using, so Alex at Donation Pop tweaked their code so that their app would also work for us. Five stars!

Using app

2 days

Total reviews

9

Average rating

4.9

Developer Reply

Thanks for your review! I'm glad we could find a custom solution to get the app working with Route on your store. Let me know if you need any other sort of help with Donation Pop!

5 / 5 Share

April 28, 2023

Great app and superb support! I had some app issues on mobile and desktop devices, reported the issue over and got support straight away. Very much happy.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review, it was a pleasure to help!

5 / 5 Share

Oct. 27, 2022

Great app and great customer service! This accomplished what we needed to with a give back we were doing and as we needed help the developer assisted us along the way.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It was a pleasure to help. Please don't hesitate to reach out again if you need further assistance!

5 / 5 Share

Aug. 20, 2022

Simple but effective app. A great option for our business when wanting to raise funds for our local mental health foundation. It doesn't negatively impact overall conversions/abandoned carts so is really a great addition to our site. Support is outstanding - our new theme had a conflict and the team jumped on and fixed it within hours. Back to collecting donations again. Highly recommend.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! Let me know if there is anything else we can do to assist.