Dondy: WhatsApp Marketing+Chat
Abandoned cart recovery, AI agent & automations on WhatsApp
Rating
4.8
feedback
762
chart
#465
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
11%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the simplicity of the app and its effectiveness in boosting sales through WhatsApp marketing automation. The support team, especially Alon, is praised for being responsive, patient, and dedicated to helping users resolve any issues. The app is described as easy to use, with great features that enhance customer communication and increase conversion rates. However, there is a mention of the abandoned cart history only going back 45 days as a minor drawback.
Highlights
Review RSS Feed
All reviews
Feb. 15, 2026
Alon provided excellent customer support throughout the process. He was patient, responsive, and genuinely committed to helping resolve the issue. I truly appreciate the level of professionalism and clarity in communication. I look forward to continuing to use Dondy with confidence.
Feb. 12, 2026
Great customer service support. Extremely helpful with giving me tips on best practices. Helped me with all my set up and integrations. Would highly recommend this app
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