Dondy: WhatsApp Marketing+Chat for Shopify

Dondy: WhatsApp Marketing+Chat

Abandoned cart recovery, AI agent & automations on WhatsApp

Developer

Rating

4.8

feedback

745

Reviews

chart

#456

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    10%
  • More than a year
    2%

Reviews Summary

The reviews for the Dondy app on Shopify are overwhelmingly positive, with users praising the excellent customer support, ease of use, and effectiveness of the WhatsApp marketing features. Many users highlighted the quick response times of the support team, especially mentioning specific team members like Alon and Fakhrul for their exceptional assistance. The app is commended for its ability to increase sales, improve customer outreach, and provide a high return on investment. Users also appreciated the smooth onboarding process and the user-friendly interface. However, there was one negative review mentioning difficulties in canceling the subscription.

Highlights

Excellent customer support and responsiveness
Effectiveness of WhatsApp marketing features
Ease of use and user-friendly interface
Positive impact on sales and ROI
One negative review about subscription cancellation

Rating Breakdown

  • 5
    20% (149 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 80% (125)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

rápida resposta

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Had to switch to the elite plan to do everything i wanted but very happy with the result's . Alon on Support has been very helpful getting this all set up and running correctly .

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Amazing app. The video feature is a game changer for WhatsApp marketing, but what really sets Dondy apart is the customer service. Alon was incredible—whenever I needed help, he could jump on a call within seconds. Highly recommended!

Store

Nuvora

Using app

--

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

3 months

Total reviews

121

Average rating

4.8

All reviews

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