Dondy: WhatsApp Marketing+Chat
Abandoned cart recovery, AI agent & automations on WhatsApp
Rating
4.8
feedback
772
chart
#357
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
13%
-
More than a year
4%
Reviews Summary
The Dondy Shopify app has received overwhelmingly positive reviews from users. Customers praise its simplicity, ease of use, smooth integration with other Shopify apps, and a wide range of useful features. The standout aspect of the app is the exceptional customer support, with the team being highly responsive, helpful, and willing to assist with setup processes. Users have reported significant returns on investment, efficient WhatsApp automation, and successful customer communication. However, there are a few negative reviews mentioning issues with app functionality on phones and browsers, as well as difficulties in canceling subscription plans.
Highlights
Review RSS Feed
All reviews
May 21, 2026
Great app which we use to replicate WhatsApp on our website to achieve better engagement across the customer funnel. Chat orientated e-commerce done well.
May 14, 2026
Dondy is an excellent Shopify app! It is very simple and easy to use, works perfectly, and integrates smoothly with other Shopify apps. It also offers so many great features and useful options. But honestly, the real highlight is the customer support. The team is extremely helpful, willing to jump on video calls whenever needed, and assists with every small part of the setup process. A huge thank you to the Dondy team, and especially to the amazing Or! Highly recommended app — definitely one of the best and most essential apps for Shopify in my opinion!
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