DoubleTick WhatsApp Sales CRM for Shopify

DoubleTick WhatsApp Sales CRM

Official WhatsApp Business API on Mobile. Sales Enablement!
Rating
3.0
Feedback
2
Reviews
Chart
#7,829
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews suggest the app has a mix of useful functionality and frustrating setup issues. On the positive side, one reviewer appreciated the flexibility to create templates tailored to their business profile, and another noted that customer support is quite helpful. This indicates the app can be useful for merchants who want customization and responsive assistance. On the negative side, there are concerns about reliability and ease of use. One reviewer reported that the WhatsApp number would not verify and the app kept loading, which points to a possible technical issue during setup. Another complaint was the lack of a direct chat option, with only automated replies available. There is also some frustration that there are no ready-made templates, which can make the process feel time-consuming for some users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 50%
Less than a day 0%
Less than a month 50%
Less than a year 0%
More than a year 0%
All reviews
1 / 5 Share
Oct. 24, 2023

whats app number is not verifying, just loading No option for direct chat, only automated reply

Store Using app Total reviews Average rating
Amawat 19 minutes 1 1.0
4 / 5 Share
Oct. 11, 2023

App is find just they don't have readymade template. Which might be seems some timetaking process, but the good side is you can create template as per your Business profile. Customer support is quite helpful.

Store Using app Total reviews Average rating
INDIA CUISINE 15 days 5 3.0

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