DPD Connect eCom
The official shipping solution for carrier DPD NL and DPD...
Rating
1.2
feedback
5
chart
#3,366
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
20%
-
Less than a month
0%
-
Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the inability to connect using their credentials and the lack of support from the app provider. Multiple users reported issues with logging in despite using correct credentials, leading to a sense of helplessness and a desire to switch to alternative shipping solutions. Additionally, there were complaints about the app automatically fulfilling orders after printing labels, preventing merchants from preparing orders in advance without prematurely notifying customers. The common theme across the reviews is the app's poor functionality and the absence of effective customer support, leaving users feeling unsupported and dissatisfied with their experience.
Highlights
Review RSS Feed
All reviews
Aug. 12, 2025
Impossible to connect using my credentials, impossible to reach any support.
Oct. 10, 2024
Bad app. I cant login using my correct credentials and support is non existent..
Oct. 23, 2023
Ik probeer al 3 maand in te loggen op deze plugin met de juiste credentials. Telkens geven ze een foutmelding. Het zet me al sterk aan het denken om over te schakelen op een andere verzend maatschapij. Van dpd ontvang ik geen enkele hulp...
Sept. 13, 2022
Bad app. The app automaticly fullfil the order after printing a lable. Therefore you cant prepare orders beforehand, without the customer getting informated that the order is "shipped". after many attempts at contact little cooperation from support
July 17, 2022
Finally a solution? Impossible to get it to work with Shopify. Tried to reach out to support. Support is nonexistent. Sigh.
Hi, we haven't received any support request from you or Shopify. We would like to help you, please contact us at [email protected].
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