DPD Connect eCom for Shopify

DPD Connect eCom

The official shipping solution for carrier DPD NL and DPD...

Developer
View on App Store

Rating

1.2

feedback

5

Reviews

chart

#4,322

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    0%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the inability to connect using their credentials and the lack of support from the app developers. Multiple users reported issues with logging in despite using the correct credentials, leading to a sense of helplessness and a desire to switch to alternative shipping solutions. Additionally, there were complaints about the app automatically fulfilling orders after printing labels, preventing merchants from preparing orders in advance without customers being notified.

Highlights

Difficulty connecting with credentials and lack of support
Issues with order fulfillment and preparation
Frustration with support responsiveness

Rating Breakdown

  • 5
    20% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    80% (4 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

Impossible to connect using my credentials, impossible to reach any support.

Store

Lucid

Using app

--

Total reviews

17

Average rating

4.8

1 / 5 Share

Oct. 10, 2024

Bad app. I cant login using my correct credentials and support is non existent..

Using app

About 7 hours

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 23, 2023

Ik probeer al 3 maand in te loggen op deze plugin met de juiste credentials. Telkens geven ze een foutmelding. Het zet me al sterk aan het denken om over te schakelen op een andere verzend maatschapij. Van dpd ontvang ik geen enkele hulp...

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 13, 2022

Bad app. The app automaticly fullfil the order after printing a lable. Therefore you cant prepare orders beforehand, without the customer getting informated that the order is "shipped". after many attempts at contact little cooperation from support

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 17, 2022

Finally a solution? Impossible to get it to work with Shopify. Tried to reach out to support. Support is nonexistent. Sigh.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, we haven't received any support request from you or Shopify. We would like to help you, please contact us at [email protected].

All reviews

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