Rating

5.0

feedback

3

Reviews

chart

#13,699

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with positive and negative aspects highlighted by users. On the positive side, users appreciate the app's ability to solve issues related to invoicing customers and managing draft orders efficiently. The automated reminders feature is also praised for helping with payment collection. Users have mentioned the great support provided by the app team when facing setup issues. However, some users have expressed dissatisfaction with the lack of response and communication from the support team, leading to frustration when trying to get the app to work properly. Suggestions for improvement include adding more features like better analytics and customer invoice viewing capabilities.

Highlights

Efficient Invoicing and Draft Order Management
Responsive Support Team
Communication and Response Time
Feature Suggestions

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 23, 2023

This app was really helpful for our store. It solved the issue being able to invoice customers and our B2B stores by having outstanding draft orders easily viewable on the account page. Being able to send automated reminders also helps us get invoices paid efficiently. Support was great when I had an issue setting up reminders. It would be great if they added a few more features like better analytics and being able to see when customers view invoices, but overall its a solid app.

Using app

6 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 25, 2022

I installed this app almost a month ago and asked for help to get it implemented correctly as it currently doesn't work. Communication isn't so great, i send emails and messages and receive no response. The app is not working for me on my store and there is no urgency to getting it fixed/

Using app

28 days

Total reviews

1

Average rating

2.0

Developer Reply

There was a misunderstanding - the app was installed on a non-live theme for review and client notified. Looks like it got missed and the theme was never published, hence not showing up on the live store.

5 / 5 Share

Jan. 17, 2022

Tried to install, but would not let me. Please reach out, would really love to try this app. It would be a huge help

Using app

4 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks guys! We found an issue with how Shopify handles deleted draft orders and pushed an update that unfortunately caused issues for new installs only. Working to resolve this and will circle back shortly to complete the install for you =) Update: Emailed requesting collaborator access, so as to help with the install. After following up a couple times to get required access approval, the emails started bouncing back from the merchant's email address as undeliverable.

5 / 5 Share

Jan. 3, 2022

This app was EXACTLY what we needed to remedy all of our issues with customers never receiving draft orders (which are price quotes for our custom products) via email, inadvertently deleting them or having to hunt them down in a saturated inbox. Now, they simply login and see all of their quotes in one place (the customer account page!) and can quickly and easily purchase. Best of all, the team at Conspire is super responsive, quick to provide assistance and open to feedback. HIGHLY RECOMMEND!

Using app

16 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the support =)

All reviews

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