Dreamship: Print on Demand
High quality, low cost Print-on-Demand product fulfillment.
Rating
4.1
feedback
10
chart
#6,448
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
0%
-
Less than a month
10%
-
Less than a year
20%
-
More than a year
40%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative experiences. On the positive side, users appreciate the high-quality products offered by the app, fast shipping, and top-notch customer support. Many users have been satisfied with the print-on-demand service provided by the app, mentioning the quality of products like canvas, blankets, and shirts. The support team is praised for being helpful, enthusiastic, and always available to assist, making the overall experience pleasant for users. Additionally, some users have highlighted the long-term vision of the app and its quality partners, which have helped them develop successful business models. On the negative side, there are concerns raised about inconsistencies in product quality and fulfillment. Some users have reported issues with missing parts, low-quality packaging, and products not matching the advertised descriptions. There are also complaints about inventory management problems within Shopify and unhelpful support from the app's team. One user mentioned losing money and damaging their shop's reputation due to these issues. Overall, while the app has received positive feedback for its products and support, there are areas that need improvement in terms of consistency and compatibility with Shopify.
Highlights
Review RSS Feed
All reviews
Jan. 16, 2025
I would strongly warn any shop owners against using this company. I have lost a lot of money with them and damaged my shop reputation with my customers. I tested this app over Q4 2024 to see how they worked with our existing product lines. At first, I was very impressed. I purchased a few test products and the quality was good and packaging was excellent. However, as soon as I started selling the products to my customers, I started getting very low reviews with complaints that parts were missing, the packaging was low quality and the products were not what I was advertising. I reached out to dreamship and was told that they randomly choose service providers so the quality and product will vary widely. They said this is normal and how their system is designed to work. This means that you can never be sure what your customer is going to receive and your shop reviews will reflect that. After selling several dozen products and having the same problems each time and getting multiple one star reviews from my customers, I decided to close my dreamship account. I asked the support team to refund the balance in my account at which point they said they have no way to return the money. So all the money I used to fund the account is now theirs with no option to ever have it returned. Beware this company - they have very poor business practices and will keep any money you use to fund the account balance.
Aug. 22, 2024
Nice looking products but it doesn't seem to work well with Shopify. Inventory constantly sits at 'sold out' and Dreamship support are useless and told me it doesn't work.
Dec. 25, 2023
I've been with Dreamship for a fantastic years, and always satisfied with quality of their products. The support team has been incredibly helpful, always providing enthusiastic assistance. The support team is always there with enthusiastic assistance, making my experience even better!
July 26, 2023
I use Dreamship more than 2 years . Outstanding fulfillment platform for POD . High quality products and fast shipping .
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more